LMS Sales Trends

David DormanBy David Dorman
American Libraries Columnist

Library consultant for the Lincoln Trail Libraries System in Champaign, Illinois.

Column for September 2003

It’s been three months since this column last announced new library management system sales, so the ones listed under this month’s Contracts and Agreements represent a quarter-year summary. If you view the announcements together like this, you can perceive some trends.


Endeavor’s sales slump has lifted dramatically. Voyager is this quarter’s bestseller to North American academic libraries, while TLC was the top seller in the school and small public library market in the U.S. On the other hand, Ex Libris’s seven sales, which ranked third behind Endeavor and TLC, were spread around the globe.


Innovative and VTLS were the only companies with legacy systems that did not lose customers to other vendors this quarter. The most active migration was away from Sirsi DRA. Twenty-two libraries migrated to Sirsi Unicorn while five others also switched vendors. After VTLS’s 22 switches from Classic to Virtua, Dynix customers were the next most active migrants; eight went to Horizon and five changed vendors. TLC lost three relatively large CARL customers to other vendors.


Perhaps the most significant sale of the quarter was Maricopa County’s contract with GIS Information Systems for a Polaris system. (The company changed its name from Gaylord Information Systems after the library-supply side of the company was acquired by Demco.) Maricopa County Library District, which includes Phoenix, Arizona, and serves over 3.5 million people, is the first really large customer Polaris has captured. A successful installation could herald the coming of age of Polaris as a force in the large public library market.


One aspect of the LMS market that bare-bones sales announcements of flagship systems don’t indicate is the increasing percentage of sales dollars going to innovative add-on products. Ex Libris’s SFX linking product was the first, and so far the most successful, of such new-generation add-on products. Innovative Interfaces’ latest add-on, Electronic Resource Management, which the company describes as “a tool for digital resource integration and license management” and can be installed as either a standalone or in conjunction with a Millennium system, has now been installed in more than six libraries.


Endeavor is leading the LMS vendor community in developing tools to integrate resources into the academic market’s leading course-management systems—Blackboard’s Learning System and WebCT’s Vista. At the ALA/CLA Annual Conference in Toronto, the company announced the Course Content Integrator, which can link Blackboard and WebCT users directly to resources via stable URLs, which Endeavor’s software translates into target-specific searching protocol.


There was also news in the realm of standards and open source software (which I consider a variety of technical standard). Innovative announced it was moving to support Linux, and Dynix began using the World Wide Web Consortium’s (W3C’s) new XML-based Web Services Descriptive Language in its recently announced integration of the Horizon system with the book-vendor databases of Baker and Taylor, BWI, and Ingram. The Vendor Interface Protocol, as the new service is called, enables Horizon users to send an ISBN search directly to any of the three vendors’ websites to determine title availability and then transfer bibliographic and pricing information to a purchase order in Horizon.


One advantage of waiting three months to tally LMS sales is that trends are much easier to spot. Does this outweigh the lack of currency? Should I go back to printing LMS sales once a month or continue with this quarterly schedule? Drop me an e-mail and let me know what you think.

Contracts and Agreements

  • Endeavor sales of Voyager to:


Boise (Idaho) State University for its library and the Southwest Library Cooperative Membership, a multi-type cooperative, replaces Geac Advance, Sagebrush Athena, Follett, and SIRS Mandarin.


Fenway Libraries Online, an eight-library academic cooperative in Boston, replaces Sirsi DRA; University of Hartford in West Hartford, Connecticut, replaces Sirsi DRA.


Centers for Disease Control and Prevention in Atlanta replaces TechLib.


Schreiner University in Kerrville, Texas, replaces EOS Professional Series; California Institute of the Arts and the College of the Canyons, both in Valencia, California, replaces Sirsi DRA.


Historical Society of Pennsylvania in Philadelphia, replaces Auto-Graphics. Peabody Essex Museum in Salem, Massachusetts, replaces Auto-graphics.


Heriot-Watt University in Edinburgh, Scotland, replaces Geac.


  • Ex Libris sales of ALEPH 500 to:


South Dakota Library Network, a multitype consortium of over 60 libraries, replaces PALS.


The EDINA data center at Edinburgh University in Scotland, to implement a U.K. national union catalog of serials data.


Napier University in Edinburgh, Scotland, replaces Dynix ILS.


University of Paderborn in Germany, replaces a BABSY library-management system.


German Patent and Trademark Office (DPMA), replaces an in-house system in all DPMA libraries.


Tianjin Economic and Technological Development Area Library in China, replaces ILAS, the Integrated Library Automation System developed by Shenzhen Library.


Italian Chamber of Deputies Library in Rome, replaces DOBIS/LIBIS.


  • GIS Information Systems sale of Polaris to:


Maricopa County Library District, headquartered in Phoenix, Arizona, replaces Sirsi DRA.


Bossard Memorial Library in Gallipolis, Ohio, replaces Dynix ILS.


Spring Hill (Tenn.) Public Library, newly automated.


  • GIS Information Systems migration from Galaxy:


McComb (Ohio) Public Library.


  • Sirsi sales of Unicorn systems to:


Atlanta-Fulton (Ga.) Public Library System (33 branches), replaces TLC CARL.


Washtenaw Community College in Ann Arbor, Michigan, replaces Dynix Classic.


Constitutional Court of South Africa in Johannesburg, replaces Inmagic.


  • Sirsi migrations from DRA to Unicorn:


INFOhio, the Information Network for Ohio Schools (1,977 buildings), Cleveland Public Library, and Mid-York Library  System, serving three counties in upstate New York; and nine additional public library customers.


University of Manitoba in Winnipeg, Canada; and nine additional academic library customers.


  • TLC sales of Library.Solution to:


Omaha (Nebr.) Public Schools (85 schools), replaces Sagebrush Spectrum; Hurst-Euless-Bedford (Tex.) Independent School District, replaces Follett; Brazosport Independent School District in Clute, Texas, replaces Dynix Scholar; Sullivan County Board of Cooperative Educational Services in Liberty, New York, replaces SIRS Mandarin.


White Mountain Ruidoso (N. Mex.) Municipal School District, replaces Follett; Episcopal Academy in Merion, Pennsylvania, replaces Sagebrush Athena; Cassidy Cataloguing Services in Harrison, New Jersey, replaces Sirsi DRA Index.


Pataskala (Ohio) Public Library, replaces Sagebrush Spectrum; Clearfield County Library in Curwensville, Pennsylvania, newly automated; Fremont (Ind.) Public Library, replaces Sagebrush.


Newmarket (N.H.) Public Library, newly automated.


  • TLC migration from BiblioFile


Arapahoe Community College Library in Littleton, Colorado.


  • Innovative Interfaces sales of Millennium systems to:


Newark (N.J.) Public Library, replaces Dynix ILS; Concord (N.H.) Public Library, replaces GIS Information Systems Galaxy; Regis University in Denver, replaces TLC CARL.


  • Dynix sale of Horizon to:


Arrowhead Library System in Mountain Iron, Minnesota, replaces TLC CARL.


  • Dynix migrations from Dynix ILS to Horizon:


Central Piedmont Community College with six campuses in North Carolina; Eau Claire (Wis.) Area School District; Shiawassee Regional Education Service District in Corunna, Michigan; Westport (Conn.) Public Library; and Pickens County Library System in Easley, South Carolina.


Mooresville (N.C.) Public Library; Florence (S.C.) County Library; and Apache Junction (Ariz.) Public Library.


  • VTLS migrations from Classic VTLS to Virtua:


University of Gdansk and University of Warsaw, Poland; 20 additional libraries in Gdansk, Krakow, Lublin, and Wroclaw.